Thank you for use to "Puredrama.online" We hope you enjoy our curated selection of short dramas. We understand, however, that there might be circumstances under which you may seek a refund. This Refund Policy outlines our policies regarding refunds and the process for requesting a refund.
1. Payment/Order Cancellations
You can cancel your order at 3 days.
2. Eligibility for Refund
Refunds may be considered on a case-by-case basis. To be eligible for a refund, please ensure that:
You have not violated any terms of use of our platform.
You are within the first 3 days of your order.
You have not extensively utilized the service during the current billing period.
3. Requesting a Refund
To request a refund, please contact our customer service team at [pingstogo@outlook.com] with your:
Name and email address used for the regedited.
Order No., amount and order date.
Reason for requesting a refund.
All refund requests must be submitted within 3 days of the order time/date.
4. Processing Refunds
Once we receive your refund request, our team will review it to ensure eligibility. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 30 days.
5. Limitations
Please note that we may decline a refund request in certain situations, including, but not limited to, extensive use of the service during the billing period or evidence of fraudulent use.
6. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Your continued use of the service after any changes indicates your acceptance of the new terms.
Contact Us
If you have any questions about our Refund Policy, please contact us
Company Name：pingstogo@outlook.com
pingstogo@outlook.com